Customer Care Manager

27 Apr | 2021

Job Ref: Senior Appointments | Residential


Potensis Recruitment are working behalf of a leading Residential Developer based in Surrey, who are looking for their next Customer Care Operations Manager to join their team.


We are looking for experience within the industry and with a Construction or Customer Service background within House building to monitor and maintain a number of sites this region covers around south.


Customer Care Operations Manager – key responsibilities:


  • Visiting customers at different sites to identify defects


  • -Determine rectifications and manage projects through to completion


  • -Attend NHBC resolutions and manage the complaint escalation process


Qualifications, skills and experience:


  • Strong Technical Knowledge.


  • Experience within a Customer Service environment & Residential Development.


  • Strong Communication skills


  • Attention to detail and motivated           


If you feel you are suited to this position please apply with an updated CV to be taken into immediate Consideration.


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