Customer Care Manager - Ealing

23 Nov | 2022

Job Ref: Customer Services | Residential

Customer Care Manager - High End Residential Developer- £45,000 + Benefits – West London

 

My client Is a well-established high-end residential developer, who have built a well renowned reputation for their luxury developments. They have been operating in the UK for over 60 years, inevitably earning a substantial number of accolades.

Due to an expansion within the business, they’re looking for someone with a good understanding of construction to join their onsite customer service team and help with the increase in work load.

The main responsibilities of the Customer Service Manager are:

  • Inspect and diagnose defects to provide resolutions
  • Manage and resolve service requests
  • Direct technicians and subcontractors with clear guidelines to resolve issues
  • Ensure customers are kept fully updates on progress being made
  • Offer face to face customer support

 

This is an excellent opportunity for an individual who is wanting to get their foot in the door with a well-established residential developer.

Our client  is committed to encouraging equality, diversity and inclusion among its workforce and eliminating unlawful discrimination. Hybrid working is available for a range of roles and flexible benefits and procedures are in place to support this commitment.

If you are interested in this role or would like to find out more please send a copy of your CV or a brief statement of interest.

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