Core Competencies
Core Competencies

About the person

Core Competencies

BUSINESS AWARENESS

The individual must have an up to date and detailed understanding of product and the needs of all our customers and stakeholders.

MANAGING RELATIONSHIPS

Builds and maintains good relationships with customers and colleagues by adopting the most appropriate approach to deal with people and situations.

COMMUNICATION

Conveys accurate information effectively using the most appropriate methods to reflect the needs of the audience and ensure mutual understanding.

MEETING CUSTOMER NEEDS

Anticipates, responds to and seeks to exceed the expectations of internal and potential external customers.

INTEGRITY

Shows support for Berkeley values – particularly demonstrating the highest levels of honesty and integrity.

PERSONAL ORGANISATION

Efficient in one’s use of time and works in a well-structured way.

SELF DEVELOPMENT

Takes responsibility for personal improvement, learning from experience and new situations.

SELF CONTROL

Performs effectively by keeping emotions under control, particularly in stressful and difficult situations.

ADAPTABILITY

Responds positively to changing business circumstances and readily adapts behaviour to maintain effective performance.

THOROUGHNESS

Is accurate, pays attention to detail and ensures tasks are completed on time.

DETERMINATION

Demonstrates repeated effort over a period of time, overcoming obstacles in order to achieve a goal.

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Berkeley St Edward

The academy will draw upon a wide scope of internal knowledge and expertise, through a collaborative learning and development framework.

Email us: scott.doody@potensis.com

Candidate Information

Interested? If you would like to learn more about the academy, contact Scott for a candidate information pack.

Email us: scott.doody@potensis.com

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