Vision & Values

The tools we need to achieve our vision and mission.


“To be trusted and recommended by our customers in Westminster, based on our reputation for quality, value and service.”

“We have one clear mission: Creating places where people are proud to live.”

“To achieve this, our company values reflect our priorities, how we do things and where we want to be.”


All about our customers
Our customers are the most important element of our business. We want our customers to feel that their contact with us has been a positive and responsive experience and that we have been creative in our solutions.

A great and safe place to work
Our staff are our most important asset so investing in training and development is our top priority. We are also committed to making CityWest Homes a safe and attractive place to work for all staff.

Keeping our promises
Our customers have high expectations. By being open, honest and aware of our actions and their consequences we can make sure our customers are treated fairly and with respect.

Responsible with money
It’s crucial that we are using our funds responsibly and wisely. We try hard to achieve the perfect balance between quality and price. We intend to help our residents and company plan for an affordable future.

Finding better ways
We want CityWest Homes to be known as an organisation that is creative, innovative, forward-thinking, agile and dynamic.

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