Job Title

Customer Service Advisor/Admin – Kent – £11 per hour

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  • Position: Temporary
  • Salary: £11 per hour
  • Location: Kent
  • Sector: Residential Development
  • Job Ref: GBE/11016

Job Description

  • Temporary
  • Kent

Our client, who are one of the UK’s leading social housing refurbishment contractors, are looking to recruit an administrator for their repairs and maintenance contract in Dartford, Kent.

Key Tasks / Activities/ Responsibilities:

• The Customer Service Advisor will be handling inquiries and queries from customers via inbound calls, email, or social media forums, or potentially through outgoing calls.

• Provide support for to inhouse staff, clients, contractors and residents

• Oversee and manager general clerical tasks, such as drafting documents and answering telephones

• Arranging appointments for residents with trades people in a cost effective and organised manner

• Dealing with queries from residents, changing appointments

• Keeping all activity logged and up-to-date in an accurate manner

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