Job Title

Administrator – North London – £25k circa

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  • Position: Permanent
  • Salary: £20,000 - £29,999
  • Location: Greater London
  • Sector: Repair & Maintenance
  • Job Ref: GBE/11042

Job Description

Our client, who are one of the UK’s leading social housing repairs contractors, are looking to recruit an administrator for their repairs and maintenance contract in North London. Working as part of a team to assist the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents.

Key Tasks / Activities/ Responsibilities:

  • Daily scheduling and tracking of Scaffolding going up and coming down for both Reactive Repairs and Major Repairs
  • Managing the online Scaffold Register
  • Ensuring that the Scaffold Register and all safety inspections are up to date
  • Managing all Damp Reports for the contract, ensuring recommended works are raised, scheduled and completed in a timely manner
  • Managing all Call Offs (non-contractual works), including requests for funding and raising work orders
  • Liaising with Contractors on a daily basis to ensure raised works are completed as per schedule and the system is updated with notes from each job
  • Monitor through reports and tracking of KPIs to ensure that the best quality of service is given to Clients
  • Monitoring, raising and analysis of all repairs relating to Legal Disrepair and Damp Works from inception to completion to ensure contract timescales are adhered to
  • Monitoring of follow on works to completion in agreed timescales
  • Ensuring all Section 20 requests are sent to the Leasehold team where appropriate
  • Managing the Section 20 report, ensuring the final cost does not exceed the notice served
  • Reviewing Planet FM system (in-house repairs system) to ensure all relevant information has been captured and recorded within the system by the Contact Centre
  • Distribution of incoming/outgoing communications (e.g. letters, telephone calls, emails), typing and filing of documents and ad-hoc administration duties
  • Managing confidential data

On offer:

  • 25k circa
  • 20 days holiday + bank holidays
  • Flexi Benefits package
  • Pension scheme

To apply for this job email your details to

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