Job Title

Administrator – £23,000 – £25,000

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  • Position: Permanent
  • Salary: £23,000 - £25,000
  • Location: London
  • Sector: Repair & Maintenance
  • Job Ref: GB/0502A

Job Description

  • Permanent
  • London

Administrator – West London – £23 – £25k (Depending on experience)

Our client, who are one of the UK’s leading social housing contractors, are looking to recruit an administrator for their contract in West London. Key Tasks / Activities/ Responsibilities:

  • Act as a point of contact, answering telephones and dealing with enquiries in a timely and professional manner, including correspondence and the provision of reports
  • Dealing with customer complaints and compliments, working to provide a positive customer experience across the business
  • Attend meetings
  • Book appointments
  • Following-up calls to customers to ensure satisfaction with service provided (if required)
  • Maintaining filing and other records, ensuring information systems are maintained accurately
  • Undertaking customer satisfaction surveys, assisting with the analysing and reporting of data
  • Undertaking emergency situation cover outside normal working hours.

Candidates must have social housing experience

To apply for this job email your details to grace.broadreck@potensis.com

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