Our client, who are one of the UK’s leading social housing refurbishment contractors, are looking to recruit an administrator for their repairs and maintenance contract in Dartford, Kent.
Key Tasks / Activities/ Responsibilities:
• The Customer Service Advisor will be handling inquiries and queries from customers via inbound calls, email, or social media forums, or potentially through outgoing calls.
• Provide support for to inhouse staff, clients, contractors and residents
• Oversee and manager general clerical tasks, such as drafting documents and answering telephones
• Arranging appointments for residents with trades people in a cost effective and organised manner
• Dealing with queries from residents, changing appointments
• Keeping all activity logged and up-to-date in an accurate manner
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