Job Title

Administrator

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  • Position: Temporary
  • Salary: £10.00 - £14.99 per hour
  • Location: London
  • Sector: Repair & Maintenance
  • Job Ref: GBE/4033
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Job Description

Our client, who are one of the UK’s leading social housing refurbishment contractors, are looking to recruit an administrator for their decent homes contract in North West London. This is a long term position.

Key Tasks / Activities / Responsibilities: 

  • Providing customer service to residents and customers 
  • Arranging appointments for residents with trades people in a cost effective and organised manner
  • Dealing with queries from residents, changing appointments 
  • Rescheduling appointments using our planning tools
  • Logging current jobs onto our job management system/database 
  • Working with Supervisors and trades people to organise and schedule work 
  • Updating and changing information as the job changes 
  • Ordering equipment needed for the job 
  • The key person communicating between the resident and maintenance worker
  • Keeping all activity logged and up-to-date in an accurate manner
  • Liaising with staff at customer sites keeping them up-to-date with progress information
  • Follow the company’s policies and procedures at all times
  • Cooperate with colleagues from other departments in a timely manner if and when necessary
  • Provide information to your line manager in a timely manner when requested to do so
  • Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance

Your job application has successfully been received. A member of our team will review it in line with the requirements for this job/vacancy and be in touch in due course.

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